Every Tenant Call Becomes a Ticket Automatically – Plus AI Analytics Dashboard.
Our AI voice agent answers calls 24/7, creates structured tickets directly in Nahaus.de, and delivers an intelligent analytics dashboard with hotspot detection, cost trends, and instant alerts.
Why Property Managers Lose Time – And How AI Changes That
Today – without AI
Calls outside office hours go to voicemail – tenants wait days.
Manual ticket creation takes 10–15 min per case – 20 calls = 3+ hours/day.
Dozens of emails daily: critical reports overlooked, deadlines missed.
Invoices checked manually – error-prone, overpayments go undetected.
No central dashboard: which properties have the most problems?
With OverStartup AI Agent
AI agent answers every call instantly – 24/7, in German, English, Turkish, and more.
Ticket in Nahaus.de in under 30 seconds: categorized, prioritized, fully filled.
Emails analyzed in real time. Critical reports trigger instant alerts.
Invoices captured via OCR, plausibility-checked, deviations flagged immediately.
AI dashboard: hotspots, cost trends, tickets – at a glance, anytime.
Three AI Modules. One Seamless System.
Natively integrated with Nahaus.de – no software change, no IT overhead.
AI Voice Agent: Every Call, Instantly Processed
The AI voice agent handles tenant calls in natural language, understands the concern, and creates a complete, structured Nahaus.de ticket within seconds. The tenant automatically receives an SMS confirmation.
Real-Time Analysis & Instant Alerts
AI reads every incoming email and all open tickets in real time. It detects urgency, duplicates, and approaching deadlines – triggering an alert immediately before anything escalates.
„Water in basement, pipe burst, please help immediately …"
SLA expires in 4 hours. No contractor assigned.
Already reported via Ticket #4802. AI merged.
AI Invoice Analysis: Stop Overpayments
Contractor invoices arrive as PDF or image. AI reads them via OCR, extracts all fields, checks prices for plausibility, and links the invoice to the Nahaus ticket. Overpayments and duplicates are immediately flagged.
Your Nahaus Analytics Dashboard – Powered by AI
All data from Nahaus.de is aggregated, analyzed by AI, and presented as a clear dashboard. Spot hotspots, monitor costs, view alerts – at a glance.
AI automatically detects which properties and units have above-average reports – before issues escalate.
Monthly and weekly cost development per property, category, and contractor. Outliers are immediately flagged.
All critical events at a glance: burst pipes, SLA breaches, invoice deviations – with status and escalation path.
Every Monday you receive an auto-generated report with key metrics, trends, and action items as a PDF.
How the System Is Built
All data flows through OverStartup's AI layer – Nahaus remains your central system.
What You Gain – Side by Side
| Feature | Without AI | With OverStartup AI |
|---|---|---|
| Call answering at night / WE | Voicemail / no answer | Instant AI response |
| Create ticket | 10–15 min manually | < 30 sec automatically |
| Categorization | Subjective, inconsistent | AI-based, standardized |
| Email monitoring | Manual, no real time | Real-time AI analysis |
| Critical incidents | Delayed response | Instant alert < 10 sec |
| Duplicate reports | Processed multiple times | AI merges automatically |
| Invoice verification | Manual, error-prone | Automatic, OCR + AI |
| Analytics dashboard | None / Excel | AI dashboard 24/7 |
| Hotspot detection | None | AI detects automatically |
| Cost trend analysis | Ad-hoc, manual | AI report weekly |
| Multilingual tenants | Language barrier | DE, EN, TR, RU, and more |
| Scaling | Need more staff | AI scales automatically |
Live in 48 Hours. Zero IT Overhead.
Our team handles everything – you only need your Nahaus API credentials.
Initial Call
30 min free: your setup, properties, requirements.
API Connection
OverStartup connects securely to Nahaus.de via REST API.
Configuration
Categories, priorities, alert rules – your specifications.
Live Test
Joint test with real calls – go-live only when satisfied.
Go-Live
System is live. Personal support always reachable.
Ready to Automate Your Nahaus?
Free 30-minute demo: we show you AI voice agent, ticket creation, email analysis, and AI dashboard with your real Nahaus data.
Frequently Asked Questions
OverStartup integrates Dialo Voice – our own AI phone platform – directly into your software.
Dialo Voice is our next-generation AI phone assistant platform: 30+ languages, sub-600ms response time, 250+ integrations, GDPR-compliant on EU servers. OverStartup configures and connects Dialo Voice to your business software – zero technical effort on your part.
Our AI Phone Agents for Other Platforms
OverStartup connects AI phone agents to leading business software – 24/7 call handling, automated actions, no receptionist needed.