AI Phone Agent for Mews: Accept Room Reservations, Serve Guests – Automatically.
No missed hotel guest call: the AI agent accepts reservations, checks room availability, and answers guest questions – directly in Mews, around the clock.
The Phone Problem in Hotels
Without AI Agent
Calls outside reception hours are lost.
Room reservations entered manually.
Guest questions about amenities, breakfast, location.
Cancellations processed late.
With OverStartup AI Agent
AI answers instantly 24/7.
Reservation automatically created in Mews.
AI answers guest questions about amenities & services.
Cancellation processed immediately.
What the AI Agent Does for Mews
Every Reservation Request Handled Instantly – Around the Clock
The AI agent handles calls naturally, checks room availability, and creates reservations directly in Mews.
Directly in Mews: Reservations, Guest Profile, Special Requests
The agent uses the Mews API for all actions – reading and writing in real time.
Guest & Reception Instantly Informed
After every call, guest and reception are automatically notified. The booking is saved as a Mews note.
Your booking is confirmed: Room 412, Deluxe, Jun 14–16. Check-in from 1:00 PM. Questions: +49 89 3344 5566.
NEW BOOKING: Michael Schwarz, Jun 14–16, Deluxe Double (412). Special request: Upper floor, check-in from 1 PM.
Call 22:41–22:43. Guest: Michael Schwarz. Jun 14–16, 2 nights, Deluxe Double. Request: Upper floor, check-in 1 PM. Room 412 assigned.
Technical Integration
AI Agent vs. Hotel Reception
| Feature | Hotel Reception | OverStartup AI |
|---|---|---|
| Availability | Reception 8am–10pm | 24/7 |
| Reservation | Manual | <60 sec automatic |
| Guest questions | Staff tied up | AI answers |
| Cancellation | Voicemail | Instantly processed |
| Guest lookup | Open file | Mews API |
| Cost | €2,500+/month | Fixed monthly fee |
OverStartup integrates Dialo Voice – our own AI phone platform – directly into your software.
Dialo Voice is our next-generation AI phone assistant platform: 30+ languages, sub-600ms response time, 250+ integrations, GDPR-compliant on EU servers. OverStartup configures and connects Dialo Voice to your business software – zero technical effort on your part.
Our AI Phone Agents for Other Platforms
OverStartup connects AI phone agents to leading business software – 24/7 call handling, automated actions, no receptionist needed.