Legal · Clio

AI Phone Agent for Clio: Intake Clients, Book Consultations – Automatically.

No missed client call: the AI agent intakes new clients, books consultations, and retrieves case status – synced directly into Clio.

Clio REST API V4
24/7 Answering
GDPR
Client: S. Müller
AI agent answering …
LIVE
„I need a lawyer for an employment law case …"
Clio – Matter Created ✓
ClientSandra Müller
Practice AreaEmployment Law
ConsultationWed Jan 15, 2:00pm
AttorneyAtty. Fischer
Saved in Clio · SMS sent
24/7
Client Intake
<60s
Matter in Clio
0
Missed Leads
48h
Go-Live
REST V4
Clio API

The Phone Problem in Law Firms

Without AI Agent

After-hours calls go to voicemail – client contacts another firm.

Client intake takes 20 min manually – valuable attorney time lost.

Appointment scheduling via callback: time-consuming and error-prone.

Case status inquiries block the reception for hours.

With OverStartup AI Agent

AI answers instantly – 24/7, including weekends and holidays.

New clients are fully intaked during the call and created in Clio.

Consultations are booked live – based on availability in Clio.

Case status inquiries are answered via API – no human intervention needed.

What the AI Agent Does for Clio

01 · Call Handling

Every Client Call Answered Instantly – Around the Clock

The AI agent handles calls naturally, identifies existing clients in Clio, recognizes the matter, and routes to the right attorney.

Multilingual
DE, EN, TR, AR
Client ID
Matched to Clio
Routing
By practice area
Instant Confirm
SMS to client
Call Log – Live
10:14 🤖 AI Agent: Good morning, Fischer &amp; Partners Law Firm. How can I help you?
10:14 👤 Caller: I'm Sandra Müller – I was terminated without cause last week and need legal help.
10:15 🤖 AI Agent: I'm sorry to hear that. This falls under employment law – let me find the next available consultation.
10:15 👤 Caller: As soon as possible please, I have a two-week filing deadline.
10:15 🤖 AI Agent: I have Wednesday January 15th at 2:00pm with Atty. Fischer available – does that work?
02 · Clio API Actions

Directly in Clio: Matters, Appointments, Communication

The agent uses the Clio REST API V4 for all actions – reading and writing in real time.

Create new contact (name, contact info, practice area)
Create and categorize matter / case
Book consultation in Clio calendar
Retrieve case status for existing clients
Route by practice area to correct attorney
Save call note to Clio matter
Clio – Matter #CL-2024-0342🤖 AI created
ClientSandra Müller
Practice AreaEmployment Law
ConsultationWed Jan 15, 2:00pm
AttorneyAtty. Fischer
StatusNew
Created by🤖 AI Agent
NoteTermination without cause, 5 years tenure
SMSConfirmation sent
Saved in Clio · SMS to client · Calendar updated
03 · Notifications

Client & Attorney Instantly Informed

After every call, client and attorney receive automatic notification. The call is saved as a Clio note.

SMS to Client
Appointment confirmed
Attorney Alert
New inquiry
Clio Note
Full call transcript
Email
Confirmation
SMS → Sandra M.

Your consultation #CL-2024-0342 is confirmed: Wed Jan 15, 2:00pm, Atty. Fischer. Please bring all termination documents.

Email → Atty. Fischer

New client inquiry: Sandra Müller, Employment Law, termination without cause. Appointment: Wed Jan 15, 2:00pm.

Clio Note

Call 10:14–10:17. Sandra Müller. Issue: Termination without cause, 5 years tenure, 2-week filing deadline. Matter #CL-2024-0342 created.

Technical Integration

Call
SIP / VoIP
OverStartup AI
NLP · Intent
Clio
REST API V4
SMS
Confirmation

AI Agent vs. Law Firm Reception

FeatureReceptionOverStartup AI
AvailabilityMon–Fri 8am–6pm24/7
Client intake20 min manual< 60 sec automatic
Appointment bookingCallback requiredLive in Clio
Case statusCheck manuallyAPI query instantly
Routing1 attorneyBy practice area
Cost€3,000+/monthFixed monthly fee

Launch AI Phone Agent for Clio

Free demo – 30 min, live inside Clio.

 Our AI Phone Platform
Dialo Voice
dialovoice.com · AI Phone by OverStartup

OverStartup integrates Dialo Voice – our own AI phone platform – directly into your software.

Dialo Voice is our next-generation AI phone assistant platform: 30+ languages, sub-600ms response time, 250+ integrations, GDPR-compliant on EU servers. OverStartup configures and connects Dialo Voice to your business software – zero technical effort on your part.

30+
Languages Supported
German, English, Turkish, Russian and more
<600ms
Response Time
Ultra-low latency for natural conversations
250+
Integrations
Connects to leading business software tools
GDPR
EU Compliant
EU server hosting, full data sovereignty
OverStartup fully configures Dialo Voice for your software and team – no technical knowledge required. Go-live in 48 hours.
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OverStartup connects AI phone agents to leading business software – 24/7 call handling, automated actions, no receptionist needed.