AI Phone Agent for simPRO: Log Service Jobs, Dispatch Technicians – Automatically.
No missed customer call: the AI agent takes orders, creates jobs directly in simPRO, and schedules technician visits – around the clock.
The Phone Problem in Field Service
Without AI Agent
Customers call outside business hours – no callback.
Jobs created manually in simPRO – dispatchers overloaded.
Technician scheduling takes time – customers wait.
Emergencies are recognized too late.
With OverStartup AI Agent
AI answers instantly – also evenings and weekends.
Job automatically created in simPRO – in under 60 seconds.
Technician automatically scheduled.
Emergency immediately routed to on-call technician.
What the AI Agent Does for simPRO
Every Job Captured Instantly – Technician Scheduled in Minutes
The AI agent takes calls around the clock and creates jobs directly in simPRO.
Directly in simPRO: Jobs, Customers, Technicians
The agent uses the simPRO REST API for all actions – reading and writing in real time.
Customer & Technician Instantly Informed
After every call, customer and technician are automatically notified. The job is saved in simPRO.
Your job #SMP-2024-0562 is created. Technician Hans B. is coming today. Confirmation to follow. Questions: 089 4466 7788.
NEW JOB #SMP-2024-0562: Markus Fischer, Main St. 14. AC not working. Today. Priority: High.
Call 11:30–11:32. Customer: Markus Fischer, Main St. 14. AC failed since yesterday. Job #SMP-2024-0562 created, Hans B. scheduled.
Technical Integration
AI Agent vs. Dispatch Office
| Feature | Office | OverStartup AI |
|---|---|---|
| Availability | Mon–Fri 8am–5pm | 24/7 |
| Create job | Manual | < 60 sec automatic |
| Emergency routing | Voicemail | Instantly escalated |
| Tech scheduling | Manual | Automatic |
| Job status | Manual | API instantly |
| Cost | €2,500+/month | Fixed monthly fee |
Launch AI Phone Agent for simPRO
Free demo – 30 min, live inside simPRO.
OverStartup integrates Dialo Voice – our own AI phone platform – directly into your software.
Dialo Voice is our next-generation AI phone assistant platform: 30+ languages, sub-600ms response time, 250+ integrations, GDPR-compliant on EU servers. OverStartup configures and connects Dialo Voice to your business software – zero technical effort on your part.
Our AI Phone Agents for Other Platforms
OverStartup connects AI phone agents to leading business software – 24/7 call handling, automated actions, no receptionist needed.