Veterinary Practice · ezyVet

AI Phone Agent for ezyVet: Book Vet Appointments, Serve Pet Owners – Automatically.

No missed vet call: the AI agent books appointments, intakes new patients, and routes emergencies immediately – directly in ezyVet, around the clock.

ezyVet API
24/7 Answering
GDPR
Pet Owner: Petra W.
AI agent answering …
LIVE
„My dog has been vomiting this morning and won't eat – can I get an appointment today?"
ezyVet – Appointment Booked ✓
OwnerPetra W.
PetBello (Dog)
DateMon. 10:00 AM
StatusConfirmed
Saved in ezyVet · SMS sent
24/7
Vet Answering
<45s
Appointment
0
Missed Calls
48h
Go-Live
ezyVet API
ezyVet API

The Phone Problem in Veterinary Practices

Without AI Agent

Pet owners call – voicemail, no callback.

Appointments entered manually – reception overwhelmed.

Intaking a new patient takes too long.

Emergencies recognized too late.

With OverStartup AI Agent

AI answers instantly 24/7.

Appointment automatically entered in ezyVet.

New patient fully intaked.

Emergency immediately routed to on-call vet.

What the AI Agent Does for ezyVet

01 · Call Handling

Every Call Answered Instantly – Even at Midnight

The AI agent handles calls naturally, detects emergencies, and books appointments directly in ezyVet.

Multilingual
DE, EN, TR, AR
Pet ID
Matched to ezyVet
Emergency Detect
Immediate escalation
Instant Confirm
SMS to owner
Call Log – Live
23:14 🤖 AI Agent: Good evening, Dr. Fischer's Veterinary Clinic. How can I help?
23:14 👤 Owner: I'm Petra Wagner – my dog Bello has been vomiting for two hours and won't eat anything …
23:15 🤖 AI Agent: That sounds like an emergency. I'm checking the on-call vet and booking an emergency appointment now.
23:15 👤 Owner: Please hurry, he looks so weak.
23:15 🤖 AI Agent: Dr. Fischer is on call tonight – emergency slot at 11:45 PM booked. Please head in now.
02 · ezyVet API Actions

Directly in ezyVet: Appointments, Patient Records, Emergencies

The agent uses the ezyVet API for all actions – reading and writing in real time.

Book appointment
Create new patient
Check appointment status
Route emergency
Cancel appointment
Note in patient record
 ezyVet – Appointment Booked ✓🤖 AI created
OwnerPetra W.
PetBello (Dog)
SymptomsVomiting, no appetite
DateMon. 11:45 PM
VetDr. Fischer
StatusConfirmed
Created by🤖 AI Agent
SMSAppointment confirmed
 Saved in ezyVet · SMS to owner · Vet notified
03 · Notifications

Owner & Vet Instantly Informed

After every call, the owner and vet are automatically notified. The call is saved as an ezyVet note.

SMS to Owner
Appointment confirmed
Vet Alert
Emergency flag
ezyVet Note
Full call transcript
Email
Appointment confirmation
SMS → Petra W.

Emergency appointment confirmed: Mon. 11:45 PM, Dr. Fischer. Please come in immediately. Questions: 089 3344 5577.

ezyVet Alert → Dr. Fischer

EMERGENCY: Bello (Dog, Petra Wagner), 23:14. Vomiting 2h, very weak. Emergency slot 11:45 PM entered.

ezyVet Note

Call 23:14–23:16. Pet: Bello (Dog). Owner: Petra Wagner. Issue: Vomiting 2h, no appetite, weakness. Emergency slot 11:45 PM booked.

Technical Integration

Call
SIP / VoIP
OverStartup AI
NLP · Intent
ezyVet
REST API
SMS
Confirmation

AI Agent vs. Vet Clinic Reception

Feature Clinic Reception OverStartup AI
AvailabilityMon–Fri 8am–6pm24/7
AppointmentManual<45 sec automatic
New patientPaper formFully automatic
EmergencyVoicemailInstantly forwarded
Pet lookupOpen fileezyVet API
Cost€1,500+/monthFixed monthly fee

Launch AI Phone Agent for ezyVet

Free demo – 30 min, live inside ezyVet.

 Our AI Phone Platform
Dialo Voice
dialovoice.com · AI Phone by OverStartup

OverStartup integrates Dialo Voice – our own AI phone platform – directly into your software.

Dialo Voice is our next-generation AI phone assistant platform: 30+ languages, sub-600ms response time, 250+ integrations, GDPR-compliant on EU servers. OverStartup configures and connects Dialo Voice to your business software – zero technical effort on your part.

30+
Languages Supported
German, English, Turkish, Russian and more
<600ms
Response Time
Ultra-low latency for natural conversations
250+
Integrations
Connects to leading business software tools
GDPR
EU Compliant
EU server hosting, full data sovereignty
OverStartup fully configures Dialo Voice for your software and team – no technical knowledge required. Go-live in 48 hours.
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